FREQUENTLY ASKED QUESTIONS
HOW LONG DOES IT TAKE TO CREATE A WEBSITE?
The length of time it takes to create a fully functional website is based on several factors. Custom design work can take anywhere from 2 – 3 months, depending on the complexity of the design and the number of revisions you require. The development phase requires an additional 1 – 6 weeks, depending on the number of pages, and the functionality required. Template design work can take 3-5 days or longer depending on other factors. Of course, these are general guidelines, and we will make every effort to meet the time frame you have in mind.
HOW MANY PAGES CAN I HAVE ON MY WEB SITE?
You can have as many pages as you want. Some of the main pages you’ll want to consider are: Home, About Us, Products or Services, Contact Us, FAQ. In addition to these main pages, you’ll want some complimentary pages as well to enhance and expand on your main pages. For example, you may want to add a testimonial page or a page to describe a service in depth.
WHAT IS THE AVERAGE COST FOR A WEBSITE?
It is difficult to quote an average price, due to the enormous range in requirements for a site. You can Google web design prices to get a range of what others are charging.
There are many, many factors that influence the ultimate cost of any given website, and we encourage you to read our article regarding Website pricing for more information and guidance in searching for your Website provider.
HOW MUCH DO YOU CHARGE FOR WEB SITE DESIGN?
A fully customized, unique website design starts at $999, and a template starts at $499. Pricing for other services and functionality are outlined separately on our pricing page to help you determine and control the amount of your investment. We also provide our clients with a detailed estimate before any work begins.
CAN I SEE HOW MANY VISITORS I’VE HAD ON MY WEBSITE?
Yes we like using Google Analytics. It gives us really detailed visitor stats like city, state, what keywords they typed, what search engine they used, etc. Google Analytics even let you compare months and other factors.
WHAT KIND OF TECHNOLOGY DO YOU SUPPORT?
IF YOU DESIGN MY WEBSITE, WILL I FIND MY WEBSITE ON GOOGLE AND THE OTHER SEARCH ENGINES?
Yes, your website will eventually be indexed by search engines. We do a little bit optimizing with your title tags. If you want us to do search engine optimization work on your site, we’ll set up local directory listings, build links, add relevant keywords, and more.
CAN YOU GET MY WEBSITE ON THE 1ST PAGE?
We don’t promise 1st page results on search engines, but we can tell you that we have gotten clients on the 1st page for relevant keywords. It’s a team effort. You provide us with information (words, photos, videos) about your business, and we will optimize it for you. If you’re not willing to talk about your business, then we can’t help you. This sounds easy, but it is not. Try this exercise, type up a 10-paragraph document discussing your business. Make sure that each paragraph has at least three sentences in it.
CAN YOU UPDATE MY CURRENT WEBSITE?
Yes, we can. We just need to have the FTP login information, and if you have a CMS, We’ll need the admin login and passwords as well.
CAN I SEE MY WEBSITE WHILE IT’S IN PROGRESS?
Absolutely! In fact, we encourage it. We build your website on our development server, and provide you with a username and password so that you can log in and monitor the progress of your site. During this phase, we encourage your feedback if something isn’t quite the way you envisioned it or if you’ve changed your mind. Once your site is ready and you have provided your approval, we release it live on your server and submit your URL to the major search engines.
HOW MANY CHANGES CAN I MAKE TO MY SITE WITHOUT ADDITIONAL COST?
We give as much latitude as we possibly can. After you’ve identified the general format and color schemes of your preferred design, we’ll complete up to 2 rounds of major revisions at no charge. All minor revisions are provided at no charge.
IS ANY OTHER SERVICES INCLUDED IN YOUR WEB DESIGN AND DEVELOPMENT COSTS?
Yes. Our web design and development service includes configuration of your email accounts, detailed monthly traffic reports and basic search engine optimization services. Basic SEO includes submission of your site to the major search engines, and the setup of your primary meta-tag information (Page Title, Description and Keywords). Additionally, your site is built from the ground up with search engine friendly technologies and methods.
WE ARE A VERY SMALL COMPANY WITH A LIMITED BUDGET. DO YOU OFFER ANY DESIGN TEMPLATES?
This is a question we often receive from startup companies and entrepreneurs. Absolutely! We are here to support our customers and their customers, as they need it.
IS A CUSTOM DESIGN REALLY THAT MUCH MORE VALUABLE THAN AN ATTRACTIVE TEMPLATE?
In general, we don’t recommend the use of templates, but they may be appropriate in certain situations. For example, if you absolutely must have a site launched within the space of a few days, or if you are on an especially limited budget, a template might be an acceptable short-term solution. However, these instances should be the exception rather than the rule for these reasons:
- Most templates do not conform to important usability and search engine guidelines. If you’re not meeting the needs of your users, or if the search engines can’t easily index your site, then you’ll simply be wasting your valuable time and money with this approach. If you go with this approach then there will be an additional fee for Search Engine Optimization.
- Most templates do not lend themselves to quick or easy modification. If you require design modifications, it’s important to understand that they can substantially increase your total cost.
- Templates purchased from the major online vendors may be used hundreds or even thousands of times, even by your own competitors. A cookie cutter design doesn’t attract much lasting attention. Good design is a reflection of your business, your strategy and your audience.
WHEN IS PAYMENT REQUIRED FOR YOUR WEB SITE DESIGN AND DEVELOPMENT SERVICES?
For small projects, 50% of the estimated fee must be provided prior to beginning work, with the remaining payment due upon completion of the project. For larger projects, an initial payment representing one-third of the estimated total fee is required. The second payment is required upon the halfway point, with the final third due upon completion of the project.
WHAT IS BRAND IDENTITY?
Investopedia.com says a company’s brand identity is how that business wants to be perceived by consumers. The components of the brand (name, logo, tone, tagline, typeface) are created by the business to reflect the value the company is trying to bring to the market and to appeal to its customers.
I NEED SOME CHANGES ON MY WEB SITE OR TEMPLATE. DO YOU PROVIDE THAT SERVICE?
Yes! For one-time changes, we will provide you with an estimate before beginning the work and charge at our standard hourly rate. If you anticipate regular needs for maintenance, one of our Ongoing Maintenance Plans may be more cost-effective for you.
WHAT IS THE BEST APPROACH FOR CONTENT MAINTENANCE ON MY SITE?
OneTechGirl offers three options for maintaining and refreshing your site content. We don’t care which option you choose, but we strongly encourage you to update your site regularly.
- The Pay as You Go Plan: Call us when you need to add to or make a change to your content. We’ll complete your request within 48 hours, and bill you at our standard hourly rate. Urgent requests can generally be completed within a few hours for an additional charge.
- Ongoing Maintenance Plan:Sign up for one of our ongoing maintenance plans, and you’ll receive a discount on our standard rates.
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